Privacy Policy

Who we are

We are XtremeHDIPTV4K, an IPTV service provider offering digital TV streaming solutions.
Our website address is: https://smartiptvanbieter.com

A. Information You Provide

  • Name, email address, and payment information during checkout
  • Contact details submitted through our forms
  • Support inquiries through our contact page or WhatsApp

B. Automatically Collected Data

  • IP address
  • Browser type and device information
  • Basic analytics data (visits, clicks, time spent on pages)
  • Logs related to IPTV service usage (for security & fraud prevention)

C. Comments

When visitors leave comments, we collect:

  • Data shown in the comment form
  • IP address and browser user-agent string (to prevent spam)

If you use Gravatar, your email hash may be shared with the Gravatar service. Their policy: https://automattic.com/privacy/

Media Uploads

If you upload images to our website, avoid uploading photos containing EXIF GPS location data. Visitors may download and extract this information if it exists.

Cookies

We use cookies to enhance your browsing experience.

Cookies may be used for:

  • Saving login details
  • Remembering your preferences
  • Improving website functionality
  • Authentication and IPTV account access

Login cookies last 2 days; display preference cookies last 1 year. “Remember Me” extends login to 2 weeks.

Temporary cookies are used to check if your browser accepts cookies.

Embedded content from other websites

Some pages may contain embedded content (videos, tutorials, payment tools, etc.).
These third-party websites may collect data, use cookies, or track your interactions just as if you visited their site directly.

How We Use Your Information

We use your information for:

  • Creating and managing IPTV accounts
  • Processing payments
  • Improving service performance
  • Detecting and preventing fraud or misuse
  • Providing customer support

We never sell your personal data to third parties.

Who We Share Your Data With

We only share data with trusted service partners when necessary:

  • Payment processors (for subscriptions)
  • Fraud prevention tools
  • Customer support platforms

If you request a password reset, your IP may appear in the reset email.

How Long We Keep Your Data

Comments: kept indefinitely

User accounts: kept as long as the account is active

Support messages: stored for service history

Payment and billing data: kept as required by law

You may request deletion of your account at any time.

Your Rights Over Your Data

You have the right to:

  • Request a copy of the data we store
  • Correct or update your information
  • Request deletion of your personal data (unless legally required to keep it)
  • Withdraw consent for marketing communications

To make a request, contact us through our Contact Us page.